Last Mile Platform Disruption

Dear Valued Customer,

We are pleased to inform you that our engineering team has successfully resolved the issue. No delays have been observed, and shipments continue to populate accurately within the UI. All systems are operating as expected.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards
Naveen Kumar R
Support Operations Specialist

Dear Valued Customer,

As confirmed by our engineering team recently, no delays have been observed, and the shipments should now populate accurately within the UI.
Our team is actively monitoring the system's health to ensure everything continues to run smoothly. We expect to provide a final update on the resolution within the next 24 hours. We appreciate your patience in the meantime.

Dear Valued Customer,

Our engineering team has identified the issue and implemented an interim fix, and the team is actively monitoring the situation. However, we are still observing a delay in the shipment data appearing within the UI. The team is working on a permanent solution and will continue to monitor the situation closely. We will provide a final update as soon as more information becomes available.

As an organization, we remain committed to delivering reliable and high-availability services to our customers. If you have any questions, please feel free to reach out to support@project44.com.

Best Regards
Khasim
Support Operations Specialist

Dear Valued Customer,

Our engineering team has identified the issue and confirmed that there will be no delay when creating shipments. However, users may experience a delay of up to 24 hours in seeing shipment data within the UI application. We will continue to provide updates as we receive more information.

As an organization, we remain committed to delivering reliable and high-availability services to our customers. If you have any questions, please feel free to reach out to support@project44.com.

Best Regards
Aditya
Support Operations Specialist

Dear Valued Customer,

We are currently facing a disruption with Last Mile, causing a delay in shipment creation, where users may observe shipments being created 1-2 days later than expected. Our engineering team is actively investigating the issue and will provide updates as new information becomes available.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact

Best Regards
Naveen Kumar R
Support Operations Specialist