Outage in Officient

Exact Online Digipoort - Logging in to Digipoort is not possible (NL)

Minor
January 20, 2025 - Started about 12 hours ago
Official incident page

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Outage Details

We are currently experiencing an issue where logging in to Digipoort is not possible. You might receive the message: "Login failed because the username/password combination is unknown, or because your account is inactive." We are investigating the cause of this issue. You can expect daily status updates or as soon as new information is available. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
IDENTIFIED about 7 hours ago - at 01/20/2025 03:06PM

We have identified the issue and are working on a solution. You can expect daily status updates or as soon as new information is available. Our apologies for the inconvenience.

INVESTIGATING about 12 hours ago - at 01/20/2025 10:54AM

We are currently experiencing an issue where logging in to Digipoort is not possible. You might receive the message: "Login failed because the username/password combination is unknown, or because your account is inactive." We are investigating the cause of this issue. You can expect daily status updates or as soon as new information is available. Our apologies for the inconvenience.

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