Outage in OneLogin US

Random failures in OneLogin REST API calls in US shard

Resolved Minor
August 04, 2023 - Started about 1 year ago - Lasted about 5 hours

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Outage Details

We are investigating reports of random failures in the OneLogin REST API in the US shard
Components affected
OneLogin US API Service
Latest Updates ( sorted recent to last )
about 1 year ago - at 08/04/2023 04:52PM

We are investigating reports of random failures in the OneLogin REST API in the US shard

about 1 year ago - at 08/04/2023 05:34PM

We are investigating the random 500 errors in the OneLogin REST API in the US region.

about 1 year ago - at 08/04/2023 05:59PM

We are still investigating the random 500 errors in Core API calls.

about 1 year ago - at 08/04/2023 06:34PM

We continue to investigate the random 500 errors in Core API calls.

about 1 year ago - at 08/04/2023 07:02PM

We have narrowed the issue down to a small percentage of users experiencing intermittent errors with the V2 User API, and continue to investigate.

about 1 year ago - at 08/04/2023 08:02PM

We continue to investigate the small group of intermittent errors with the V2 User API and will provide updates hourly.

about 1 year ago - at 08/04/2023 09:05PM

The issue has been identified and we are working toward a solution.

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