Outage in OpenAI

Login failures for OpenAI services

Resolved Minor
October 21, 2024 - Started 26 days ago - Lasted 22 minutes
Official incident page

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Outage Details

Starting from 05:35AM PDT, users may have had difficulty logging in to OpenAI services. Login errors have returned to normal levels but we're continuing to monitor.
Components affected
OpenAI Playground OpenAI ChatGPT OpenAI Labs OpenAI API
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 10/21/2024 01:21PM

This incident has been resolved.

MONITORING 26 days ago - at 10/21/2024 01:01PM

Starting from 05:35AM PDT, users may have had difficulty logging in to OpenAI services. Login errors have returned to normal levels but we're continuing to monitor.

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Some customers cannot reach support services. We expect the situation to be remedied shortly. There is no impact to ChatGPT or the API. - 26 days ago

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