Outage in OPSWAT

MetaDefender Cloud - US Degraded Performace

Resolved Minor
August 24, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have received reports indicating that MetaDefender Cloud - API Multiscanning and Deep CDR are experiencing issues. Our team is investigating and will provide an update as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/24/2024 04:57AM

We have resolved the issue. Our service has now returned to its normal operational state.
We apologize for the inconvenience this service disruption may have caused and we thank you for your patience!

MONITORING 4 months ago - at 08/24/2024 04:06AM

We are recovering from an earlier outage degradation, and MetaDefender Cloud - API Multiscanning and Deep CDR is in the process of being restored. We have implemented a fix and we will be monitoring the behavior for a while.

IDENTIFIED 4 months ago - at 08/24/2024 03:48AM

Our Engineers have located the cause of the issue and are working on a resolution

INVESTIGATING 4 months ago - at 08/24/2024 03:32AM

We have received reports indicating that MetaDefender Cloud - API Multiscanning and Deep CDR are experiencing issues.
Our team is investigating and will provide an update as soon as possible.

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