Outage in Orca Security

Degraded performance and slowness with the Web Portal and Asset Scanning in US environment

Resolved Minor
March 20, 2025 - Started about 2 months ago - Lasted about 18 hours
Official incident page

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Outage Details

Orca Security is experiencing delays with our platform in US environment. Our engineers have been alerted and are currently working on providing a remedy for the issue. Web Portal may be delayed during this incident. Scans may be delayed or have an elevated number of errors.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/21/2025 11:35AM

This incident has been resolved.

MONITORING about 2 months ago - at 03/21/2025 11:06AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 03/21/2025 09:05AM

We are actively working on a resolution for the issue and have made significant progress.
The scans issue and UI-related problems have now been resolved, and only the APIs remain affected.
Our team continues to investigate and implement fixes to restore full API functionality as soon as possible.

IDENTIFIED about 2 months ago - at 03/21/2025 05:39AM

We are actively working on a resolution for the issue and are investigating the root cause to ensure a thorough fix.
Our team is focused on identifying and implementing the necessary changes to restore full functionality as soon as possible.

IDENTIFIED about 2 months ago - at 03/20/2025 10:59PM

We are actively working to resolve this issue. The Web Portal is currently stable, but APIs remain unavailable, and scan performance is still impacted.

IDENTIFIED about 2 months ago - at 03/20/2025 06:24PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 03/20/2025 05:41PM

Orca Security is experiencing delays with our platform in US environment.
Our engineers have been alerted and are currently working on providing a remedy for the issue.
Web Portal may be delayed during this incident. Scans may be delayed or have an elevated number of errors.

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