Outage in Paubox System

504 errors on inbound and outbound email

Resolved Minor
August 15, 2023 - Started over 1 year ago - Lasted about 9 hours
Official incident page

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Outage Details

Customers reported issues with 504 bad gateway emails this morning - we located and corrected the problem. We'll be monitoring for the next hour.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/15/2023 11:32PM

This incident has been resolved.

MONITORING over 1 year ago - at 08/15/2023 08:06PM

We're deploying a hotfix to roll back an update that caused email corruption. Emails sent between 10:00am - 10:05am ET were potentially affected.

MONITORING over 1 year ago - at 08/15/2023 02:24PM

Customers reported issues with 504 bad gateway emails this morning - we located and corrected the problem. We'll be monitoring for the next hour.

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