Outage in pawaPay
Performance degradation affecting Senegal Yas services
Major
September 01, 2025 - Started 2 months ago
Official incident page
Official incident page
Incident Report
We have identified instability in Senegal Free, Senegal Orange services. We have escalated this to the MMO for resolution.
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Latest Updates ( sorted recent to last )
IDENTIFIED
26 days ago - at 10/09/2025 07:12AM
Please be advised that our payment services in Senegal are temporarily interrupted as we await the issuance of a payment systems license from BCEAO. This is mandated by the new regulation in Senegal governing fintechs. We are in positive dialogue with BCEAO and other relevant stakeholders around this matter and expect a positive resolution shortly.
We apologise for any inconvenience this may cause and will provide updates as the situation progresses
IDENTIFIED
about 2 months ago - at 09/15/2025 03:21AM
Please be advised that our payment services in Senegal are temporarily interrupted as we await the issuance of a payment systems license from BCEAO. This is mandated by the new regulation in Senegal governing fintechs. We are in positive dialogue with BCEAO and other relevant stakeholders around this matter and expect a positive resolution shortly.
We apologise for any inconvenience this may cause and will provide updates as the situation progresses
IDENTIFIED
2 months ago - at 09/04/2025 08:51AM
Please be advised that our payment services in Senegal are temporarily interrupted as we await the issuance of a payment systems license from BCEAO. This is mandated by the new regulation in Senegal governing fintechs. We are in positive dialogue with BCEAO and other relevant stakeholders around this matter and expect a positive resolution shortly.
We apologise for any inconvenience this may cause and will provide updates as the situation progresses
IDENTIFIED
2 months ago - at 09/02/2025 11:16AM
Please be advised that our payment services in Senegal are temporarily interrupted as we await the issuance of a payment systems license from BCEAO. This is mandated by the new regulation in Senegal governing fintechs. We are in positive dialogue with BCEAO and other relevant stakeholders around this matter and expect a positive resolution shortly.
We apologise for any inconvenience this may cause and will provide updates as the situation progresses
IDENTIFIED
2 months ago - at 09/01/2025 03:49PM
We have identified instability in Senegal Free, Senegal Orange services. We have escalated this to the MMO for resolution.
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