Outage in pawaPay
Performance degradation affecting Airtel Rwanda services
Resolved MajorIncident Report
We are experiencing an outage of the Rwanda Airtel services. We are investigating the issue.
Components affected
pawaPay Airtel :: Web DepositNeed to monitor pawaPay outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/28/2025 09:58AM
This incident has been resolved.
MONITORING
3 days ago - at 10/28/2025 07:29AM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
3 days ago - at 10/28/2025 03:39AM
This is a quick update to inform you that we are experiencing an outage of the Rwanda Airtel deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
MONITORING
3 days ago - at 10/28/2025 01:37AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 10/27/2025 11:56PM
We are experiencing an outage of the Rwanda Airtel services. We are investigating the issue.
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