Outage in PayRetailers

Merchant Portal is undergoing performance issues

Resolved Minor
December 05, 2025 - Started 9 days ago - Lasted about 1 hour
Official incident page

Incident Report

We would like to inform you of an ongoing incident with our Merchant Portal. Our team is actively investigating the issue and working to resolve it as quickly as possible. During this period, response times may be significantly impacted, and access to the portal may be temporarily unavailable. We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved.

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 12/05/2025 04:12PM

This incident has been resolved.

IDENTIFIED 9 days ago - at 12/05/2025 03:09PM

We would like to inform you of an ongoing incident with our Merchant Portal. Our team is actively investigating the issue and working to resolve it as quickly as possible.
During this period, response times may be significantly impacted, and access to the portal may be temporarily unavailable.
We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved.

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