Outage in Pinecone

Increase in internal errors (500) for write operations for serverless index in AWS us-east-1

Resolved Minor
November 05, 2024 - Started 16 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an increase in 500 errors for serverless indexes in AWS us-east-1.
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 11/05/2024 07:15PM

This incident has been resolved.

MONITORING 16 days ago - at 11/05/2024 05:26PM

We are monitoring the cluster since deploying the fix.

IDENTIFIED 16 days ago - at 11/05/2024 05:23PM

We have identified an issue with the index builders and have deployed a fix.

INVESTIGATING 16 days ago - at 11/05/2024 04:43PM

We are currently investigating an increase in 500 errors for serverless indexes in AWS us-east-1.

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