Unexpected downtime during maintenance

During some maintenance for our agents service ([connect.pingplotter.com](http://connect.pingplotter.com) and [agents100.pingplotter.com](http://agents100.pingplotter.com)) we lost the public IP address assigned to our [agents100.pingplotter.com](http://agents100.pingplotter.com) agent endpoint. The old IP Address was: 20.62.235.32 and the new IP address is: 172.214.6.221. We're working with our cloud provider to see if we can reclaim the old IP address. We have updated the DNS for [agents100.pingplotter.com](http://agents100.pingplotter.com) to point to the new IP address, but it may take up-to 48 hours. It is possible that some of your agents were only connected with [agents100.pingplotter.com](http://agents100.pingplotter.com). Agents solely connected to [agents100.pingplotter.com](http://agents100.pingplotter.com) should slowly reconnect to the new IP address.

Roughly 7% of agents have not connected to our services, and could still be experiencing connectivity issues, related to the maintenance last night. We are continuing to investigate mitigation or solutions from our end.