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The incident has been solved. Within two business days, we will publish the postmortem data along with the corrective actions to be implemented.
We have successfully rolled back the code responsible for the failure, resolving the issue with exports. As a result, exporting reports is now functioning normally. We are actively monitoring the situation to prevent any further incidents.
We performed an update, and some exports started working again. We are working on a definitive solution.
We will give an update within 20 minutes.
We have already identified the root cause and are working on the solution. We will give a new update within 20 minutes
Our functionality to export reports is not working, either by download or by email. We don't have any workaround for this at the moment.
We will give an update within 20 minutes
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