Pipefy is down

With the changes implemented so far, the data retrieval process is smoothly running. RCA will be posted on the post mortem. All good now!

Optimized data retrieval has been activated on one of our service replicas, and we're monitoring it. Pipefy performance is all good, but we want to make sure everything runs smoothly after this change.

Pipefy's performance is all good now. We're now monitoring the performance of our queue management system to prevent unexpected loads.

After setting the index of one of our tables in the cache memory, performance is now back to normal. We're monitoring Pipefy's performance for the next minutes.

Systems are operational, but there is a delay in the performance, which translates to a slow navigation inside Pipefy. We're spending all the efforts to investigate the cause of this delay.

For what we could test, Pipefy is now loading normally, and the navigation inside the app is running smooth. We'll keep monitoring it for a few more moments.

A fix has been implemented and we are monitoring the results.

While latency persists, Pipefy is loading more smoothly. Our engineering team is actively identifying all resources needed to implement an effective solution to resolve the issue.

Right now, we are still encountering latency. Our team is dedicated to determinate the issues affecting the platform’s performance and is actively working on a effective solution.

At the moment, we continue to experience high latency and error messages while loading Pipefy. Our team is committed to uncovering the factors impacting the platform's performance, and we are focused on implementing a robust solution.

We want to assure you that our investigation into the current latency and errors is ongoing. Our engineers are meticulously examining the system to pinpoint the causes and implement necessary fixes.

Currently, there is still a high latency and errors showing on screen while loading Pipefy. Our team continues to actively investigating in details the whole platform to find a final solution.

Pages are now loading, but taking very long to load and showing errors on screen. Our team is actively investigating the situation to implement a solution as quickly as possible.

We are continuing the investigation to identify the root cause for this issue.

We are still trying to identify the reason that is causing Pipefy to be down/not loading.

We are currently investigating this issue.