Outage in Pleo

Widespread outages due to a failed upgrade

Resolved Major
December 10, 2024 - Started 11 days ago - Lasted about 3 hours
Official incident page

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Outage Details

During an internal upgrade, we've run into issues and are having widespread outages affecting all Pleo flows. We're investigating urgently now and will update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 12/10/2024 05:42PM

We think the impact from the issue is over.

MONITORING 11 days ago - at 12/10/2024 02:52PM

A database change led to about 9 minutes of outage for Pleo services. We're monitoring but this is now resolved. We apologise for the issues.

INVESTIGATING 11 days ago - at 12/10/2024 02:44PM

During an internal upgrade, we've run into issues and are having widespread outages affecting all Pleo flows. We're investigating urgently now and will update as soon as we have more information.

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