Outage in PPRO
MyBank: Full Service Disruption
Resolved MajorIncident Report
The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 10/11/2023 03:18PM
The external service disruption of MyBank has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
INVESTIGATING
about 2 years ago - at 10/11/2023 02:34PM
The investigation of the Full Service Disruption of MyBank is still ongoing. Please refer to our official Email Service Announcements for further details.
IDENTIFIED
about 2 years ago - at 10/11/2023 02:15PM
The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
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