Outage in RaiseNow
Payments through SIX Payment Services / Worldline are failing
Resolved Major
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Outage Details
SIX Payment Services is experiencing an issue with their payment services since 05:51 CET.
Credit card payments through Acquiring Contracts with SIX Payment Services fail with status final_error.
The official statuspage with communication from Worldline can be found here: https://ingenico-ogone.statuspage.io/
We are currently monitoring the situation and will update here as soon as we have more information.
Components affected
RaiseNow Payment ServicesLatest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 11/05/2024 05:10PM
This incident has been resolved.
MONITORING
6 months ago - at 11/05/2024 09:42AM
Worldline seems to have fixed the issue and we're seeing payments succeeding again.
INVESTIGATING
6 months ago - at 11/05/2024 08:45AM
SIX Payment Services is experiencing an issue with their payment services since 05:51 CET.
Credit card payments through Acquiring Contracts with SIX Payment Services fail with status final_error.
The official statuspage with communication from Worldline can be found here: https://ingenico-ogone.statuspage.io/
We are currently monitoring the situation and will update here as soon as we have more information.
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