Outage in Red Canary

Ingestion Issues for Carbon Black Cloud Customers

Resolved Minor
March 13, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

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Outage Details

We are investigating ingestion issues with Carbon Black Cloud. We are monitoring the Carbon Black Cloud status page and will provide updates when they are available. Sensor telemetry, events, and detections may be delayed.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/14/2025 01:33PM

Broadcom's incident remains in a monitoring state and we have not observed any errors on our end over the past 24 hours.

MONITORING about 2 months ago - at 03/13/2025 10:39PM

Broadcom's incident remains in a monitoring state and is being regularly checked for updates. Telemetry from Carbon Black Cloud is being successfully ingested and processed. We will provide additional updates when they are available.

MONITORING about 2 months ago - at 03/13/2025 04:05PM

Broadcom's incident remains in a monitoring state and we have been successfully ingesting and processing telemetry from Carbon Black Cloud for the past 6 hours. We will continue to leave this incident open while we monitor Broadcom's status.

MONITORING about 2 months ago - at 03/13/2025 10:02AM

Carbon Black Cloud has implemented a fix and they are monitoring the service for stability. Ingestion of Carbon Black Cloud telemetry is no longer delayed. We will leave this incident open until Broadcom resolves theirs.

MONITORING about 2 months ago - at 03/13/2025 08:59AM

We are investigating ingestion issues with Carbon Black Cloud. We are monitoring the Carbon Black Cloud status page and will provide updates when they are available.

Sensor telemetry, events, and detections may be delayed.

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