Outage in Red Hat

Cascading failures for ROSA and OSD services that depend on Quay and AWS

Resolved Major
October 20, 2025 - Started about 15 hours ago - Lasted about 14 hours
Official incident page

Incident Report

Due to an ongoing Quay and AWS incident ROSA and OSD clusters may face degradations of on-cluster services as well issues during installation. Red Hat is actively monitoring the situation and will provide updates as we become aware of them.
Components affected
Red Hat OpenShift Cluster Manager

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 10/20/2025 10:29PM

Per AWS's most recent update at 2:48 PM PDT, EC2 instance creation is no longer being throttled, and has returned to normal pre-incident levels. We have seen recovery of clusters affected by this outage, and are resolving this incident. If you are experiencing any issues, please reach out to Support.

MONITORING about 3 hours ago - at 10/20/2025 08:36PM

Per AWS's most recent update at 1:03 PM PDT, multiple AWS services affecting compute and networking are continuing to see an improvement. However, there may still be impact to cluster operations, including cluster creation, image pulls, upgrades, and more. Please see https://health.aws.amazon.com/health/status for detailed and direct updates of these underlying services.

MONITORING about 5 hours ago - at 10/20/2025 06:59PM

Per AWS's most recent update at 11:22 AM PDT, multiple AWS services affecting compute and networking remain down or degraded. This may impact cluster operations, including cluster creation, image pulls, upgrades, and more. Please see https://health.aws.amazon.com/health/status for detailed and direct updates of these underlying services.

MONITORING about 10 hours ago - at 10/20/2025 01:03PM

According to the newest AWS update mitigations of the EC2 instance launch issue are ongoing. The incident is still ongoing. No customer action is required. Red Hat is monitoring the ongoing incident.

MONITORING about 11 hours ago - at 10/20/2025 12:05PM

According to the newest update from AWS there are ongoing issues with VM launches. We're observing launch errors in the us-east-1 region which affects ROSA and OSD products. The status hasn't changed, no action is required from the customers.

MONITORING about 12 hours ago - at 10/20/2025 11:18AM

The AWS incident has been updated from Degraded to Impacting. We are still seeing impact to the ROSA and OSD services in us-east-1 region, mostly related to EC2 instance launches. We are continuing to monitor the incident. Currently no customer actions are required. We will update the incident within 1 hour.

MONITORING about 14 hours ago - at 10/20/2025 09:28AM

The impact of the incident is currently limited to the AWS us-east-1 region.

MONITORING about 15 hours ago - at 10/20/2025 08:45AM

Due to an ongoing Quay and AWS incident ROSA and OSD clusters may face degradations of on-cluster services as well issues during installation. Red Hat is actively monitoring the situation and will provide updates as we become aware of them.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook