Outage in Render

Dashboard and Redis not responsive, builds and deploys are delayed

Resolved Major
March 27, 2025 - Started 5 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We've identified an issue that caused Dashboard to be non-responsive for ~10 minutes (between 17:19 and 17:30 UTC). A fix has been put in place and we are monitoring results.
Components affected
Render Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 03/27/2025 07:50PM

This incident has been resolved.

IDENTIFIED 5 days ago - at 03/27/2025 06:26PM

Dashboard is mostly recovered, but Shell access is still impacted.

Redis/KeyVal was also impacted, but is now recovered.

IDENTIFIED 5 days ago - at 03/27/2025 06:11PM

Builds and deploys are now fully operational.

IDENTIFIED 5 days ago - at 03/27/2025 06:00PM

We have identified the issue and are working on resolution.

MONITORING 5 days ago - at 03/27/2025 05:37PM

We've identified an issue that caused Dashboard to be non-responsive for ~10 minutes (between 17:19 and 17:30 UTC). A fix has been put in place and we are monitoring results.

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