Outage in RingCentral

A portion of customers in the area of Peterborough, Ontario may be experiencing the inability to receive inbound calls due to an underlying carrier issue.

Resolved Minor
June 12, 2024 - Started 14 days ago - Lasted about 8 hours

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Outage Details

A portion of customers with numbers in the area of Peterborough, Ontario may be experiencing the inability to receive inbound calls due to an underlying carrier issue. RingCentral Operations teams are working with the underlying carrier to resolve this issue. 
Components affected
RingCentral Calling - Inbound
Latest Updates ( sorted recent to last )
UPDATE 14 days ago - at 06/12/2024 08:55PM

The underlying carrier is still working to resolve the issue. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

UPDATE 14 days ago - at 06/12/2024 04:45PM

RingCentral Operations teams have confirmed that the underlying carrier has dispatched a team to the site and they are actively working on isolating the issue. There is no estimated time for resolution. The next update will occur in four hours, or when there is a significant change in status.

UPDATE 14 days ago - at 06/12/2024 04:20PM

A portion of customers with numbers in the area of Peterborough, Ontario may be experiencing the inability to receive inbound calls due to an underlying carrier issue. RingCentral Operations teams are continuing to work with the underlying carrier to resolve this issue.

UPDATE 14 days ago - at 06/12/2024 04:08PM

A portion of customers with numbers in the area of Peterborough, Ontario may be experiencing the inability to receive inbound calls due to an underlying carrier issue. RingCentral Operations teams are working with the underlying carrier to resolve this issue. 

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