Outage in Ruvna
Elevated Blackbaud Sync Errors
Resolved MinorIncident Report
We're experiencing an elevated level of errors when syncing rosters with the Blackbaud API and are currently looking into the issue.
Schools syncing data via the Blackbaud API may have their imports paused while our team investigates.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 02/28/2023 04:28PM
This incident has been resolved.
If your school syncs rosters into Ruvna via the Blackbaud API, we recommend checking your Ruvna environment to make sure roster data is synced correctly. If you notice any missing roster data, head to Settings > Data Import and press Trigger Import to initiate a new sync. Please reach out to support@ruvna.com if you have any questions.
INVESTIGATING
over 2 years ago - at 02/28/2023 02:17PM
We're experiencing an elevated level of errors when syncing rosters with the Blackbaud API and are currently looking into the issue.
Schools syncing data via the Blackbaud API may have their imports paused while our team investigates.
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