Outage in SafetyCulture

Templates and Marketplace tab not available for some users

Resolved Major
August 08, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware of the issues where some users on a free plan are unable to access the Templates and Marketplace tabs on the web application. Our engineers are currently investigating on this issue.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/08/2024 04:12AM

This incident has been resolved.

MONITORING 5 months ago - at 08/08/2024 03:30AM

A fix has been implemented and we're currently monitoring the results.

Kindly relog-in to your account to have this applied.

INVESTIGATING 5 months ago - at 08/08/2024 01:48AM

We are aware of the issues where some users on a free plan are unable to access the Templates and Marketplace tabs on the web application.

Our engineers are currently investigating on this issue.

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