Outage in SAP for Me & SAP ONE Support Launchpad

Important: Application Disruptions

Resolved Major
November 16, 2024 - Started about 1 month ago - Lasted 2 days
Official incident page

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Outage Details

We are facing issues affecting some applications, including remote connections and user management. Our team is working diligently to resolve this issue. We appreciate your patience and understanding. If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus). If you need urgent assistance as a Partner, please contact Partner Support (partner@sap.com). SAP SE – Intelligent Enterprise Solutions
Components affected
SAP for Me & SAP ONE Support Launchpad SAP for Me
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/18/2024 02:15PM

Please be informed, that the technical issues were solved and the system is back to normal operations.
SAP SE – Intelligent Enterprise Solutions

IDENTIFIED about 1 month ago - at 11/17/2024 05:36PM

We are facing issues affecting some applications, including remote connections and user management. The issue has been identified. Our team is working diligently to resolve this issue. We appreciate your patience and understanding.

If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus).
If you need urgent assistance as a Partner, please contact Partner Support (partner@sap.com).
SAP SE – Intelligent Enterprise Solutions

INVESTIGATING about 1 month ago - at 11/16/2024 02:14PM

We are facing issues affecting some applications, including remote connections and user management. Our team is working diligently to resolve this issue. We appreciate your patience and understanding.

If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus).
If you need urgent assistance as a Partner, please contact Partner Support (partner@sap.com).
SAP SE – Intelligent Enterprise Solutions

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