Outage in SAP for Me & SAP ONE Support Launchpad

Important: Application Disruptions

Resolved Major
November 16, 2024 - Started 11 months ago - Lasted 2 days
Official incident page

Incident Report

We are facing issues affecting some applications, including remote connections and user management. Our team is working diligently to resolve this issue. We appreciate your patience and understanding. If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus). If you need urgent assistance as a Partner, please contact Partner Support (partner@sap.com). SAP SE – Intelligent Enterprise Solutions
Components affected
SAP for Me & SAP ONE Support Launchpad SAP for Me

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 11/18/2024 02:15PM

Please be informed, that the technical issues were solved and the system is back to normal operations.
SAP SE – Intelligent Enterprise Solutions

IDENTIFIED 11 months ago - at 11/17/2024 05:36PM

We are facing issues affecting some applications, including remote connections and user management. The issue has been identified. Our team is working diligently to resolve this issue. We appreciate your patience and understanding.

If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus).
If you need urgent assistance as a Partner, please contact Partner Support (partner@sap.com).
SAP SE – Intelligent Enterprise Solutions

INVESTIGATING 11 months ago - at 11/16/2024 02:14PM

We are facing issues affecting some applications, including remote connections and user management. Our team is working diligently to resolve this issue. We appreciate your patience and understanding.

If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus).
If you need urgent assistance as a Partner, please contact Partner Support (partner@sap.com).
SAP SE – Intelligent Enterprise Solutions

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