Outage in Scaleway

[Dedibox]-No more access possible on dedibox BMC

Major
January 20, 2025 - Started about 14 hours ago
Official incident page

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Outage Details

Remote control via BMC KVM no longer possible. Power actions with dedibox console no longer work.
Components affected
Scaleway Dedibox
Latest Updates ( sorted recent to last )
MONITORING about 8 hours ago - at 01/20/2025 02:04PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 12 hours ago - at 01/20/2025 10:08AM

Dedibox serial console remains unavailable. We're working to resolve this issue.

IDENTIFIED about 13 hours ago - at 01/20/2025 09:13AM

A fix has been deployed, situation is under close monitoring.
Testing is in progress to verify full functionnality.

INVESTIGATING about 14 hours ago - at 01/20/2025 08:38AM

We are continuing to investigate this issue.

INVESTIGATING about 14 hours ago - at 01/20/2025 08:23AM

Remote control via BMC KVM no longer possible.
Power actions with dedibox console no longer work.

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