Outage in Segment
Processing delays for real-time Audiences, Computed Traits, and Journeys
Resolved Major
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Outage Details
Components affected
Segment PersonasLatest Updates ( sorted recent to last )
We have successfully mitigated the issue and are fully back to real-time processing.
We are continuing to monitor the recovery process and estimate that we will be fully back to real-time within 1 hour.
We're currently experiencing delays of up to 4 hours processing messages for 53.67% of Engage Audiences, Computed Traits, and Journeys. The issue has been identified and the recovery process has started. We estimate 38% of the affected computations will be back to real-time in the next 30 minutes, and the remainder will be back to real-time within 3 hours. No data has been lost.
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