Outage in ShippyPro

GLS Italy - issues with tracking updates

Resolved Minor
May 10, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We have registered some issues with the correct tracking status updates for GLS Italy and we are working on applying a fix to solve the problem. New updates will follow soon.
Components affected
ShippyPro Tracking

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/10/2024 04:36PM

No further issues have been detected during the monitoring stage, the tracking updates are getting correctly returned (if some are still missing, they should be updated soon).
The incident has been solved.

MONITORING over 1 year ago - at 05/10/2024 03:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 05/10/2024 03:23PM

We have registered some issues with the correct tracking status updates for GLS Italy and we are working on applying a fix to solve the problem.
New updates will follow soon.

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