Outage in Signhost
ID Proof - Issues with Camera method (OCR) and Signhost app validations
Resolved Minor
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Outage Details
Components affected
Signhost ID ProofLatest Updates ( sorted recent to last )
After working with our IDV partner, we managed to solve the incident. ID Proof is back up again.
We are continuing to work on a fix for this issue together with our partners.
The issue has been identified and we are working on a fix.
We are experiencing issues with our identity verification product ID Proof.
Users trying to validate their ID document using the camera method (OCR) or the Signhost app are not able to complete the process of scanning their document. We are investigating the issues.
Document signing is not affected.
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