Outage in Sinch

Delivery Issue Brazil - Telecall

Minor
January 21, 2025 - Started about 16 hours ago
Official incident page

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Outage Details

We are currently observing delivery issues in Brazil - Telecall. Incident Start Time: 2025-01-21 05:10 UTC Impact: Delayed MT's/Failed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
Components affected
Sinch SMS - Latin America
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 hour ago - at 01/22/2025 03:10AM

We are continuing to investigate this issue.

INVESTIGATING about 5 hours ago - at 01/21/2025 11:04PM

We are continuing to investigate this issue.

INVESTIGATING about 15 hours ago - at 01/21/2025 02:02PM

We are continuing to investigate this issue.

INVESTIGATING about 16 hours ago - at 01/21/2025 12:17PM

We are currently observing delivery issues in Brazil - Telecall.

Incident Start Time: 2025-01-21 05:10 UTC

Impact: Delayed MT's/Failed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

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