Outage in SparkPost

Elevated error rates for some SparkPost and SparkPost Enterprise customers injecting via SMTP in the EU

Resolved Minor
September 16, 2022 - Started over 2 years ago - Lasted 2 minutes
Official incident page

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Outage Details

We are experiencing an elevated level of SMTP and Transmission errors for some SparkPost and SparkPost Enterprise customers injecting using SMTP. Please retry any 4xx errors. Note: This issue does not impact our customers hosted in the US. Note: Outbound message delivery is not impacted.
Components affected
SparkPost Transmissions API - EUROPE SparkPost SMTP API - EUROPE
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 09/16/2022 07:18AM

We are experiencing an elevated level of SMTP and Transmission errors for some SparkPost and SparkPost Enterprise customers injecting using SMTP. Please retry any 4xx errors.
Note: This issue does not impact our customers hosted in the US.
Note: Outbound message delivery is not impacted.

Latest SparkPost outages

Elevated error rates for some SparkPost customers injecting via SMTP in the US region. - 7 days ago
EU Delay in message processing - 8 days ago
Delayed email delivery in EU - about 1 month ago
Emergency Maintenance Notification: EU Routers - about 1 month ago
Delayed email delivery in EU west 1 - about 2 months ago

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