Outage in SparkPost

Data processing delays for some SparkPost and SparkPost Enterprise customers (US hosted only)

Resolved Minor
October 26, 2022 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Our data processing services are running behind; some customers may see a delay of data available via the: SparkPost App (webUI) Events API Customer webhooks Message injection and outbound message delivery are not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU.
Components affected
SparkPost Events API - USA SparkPost Metrics API - USA SparkPost Application - USA SparkPost Event Webhooks - USA
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 10/26/2022 11:58PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 10/26/2022 11:50PM

The issue has been identified and we have deployed a fix.

INVESTIGATING almost 3 years ago - at 10/26/2022 11:07PM

Our data processing services are running behind; some customers may see a delay of data available via the:

SparkPost App (webUI)
Events API
Customer webhooks

Message injection and outbound message delivery are not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the EU.

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Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only) - 5 months ago
Relay Webhook delays in EU - 5 months ago

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