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This incident has been resolved.
The event data queues are caught up.
We are processing the backlog of events data; we expect to be caught up in 1 hour.
The issue has been identified and we are working on a fix.
We are continuing to work on this issue and will continue to provide updates; customers in the US will continue to see intermittent slowness and elevated error rates on our Events API and Events in the UI.
Message injection and outbound message delivery are not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the EU.
We are continuing to work on this issue and will continue to provide updates; customers in the US will continue to see intermittent slowness and elevated error rates on our Events API and events in the UI.
Message injection and outbound message delivery are not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the EU.
We are continuing to work on this issue; customers in the US will see intermittent slowness and elevated error rates on our Events API and events in the UI.
Message injection and outbound message delivery are not impacted - all messages are flowing as expected. Webhook events are also not impacted.
Note: This issue does not impact our SparkPost customers hosted in the EU.
Our data processing services are running behind and we're seeing intermittent slowness and elevated error rates on our Events API. Specifically, some customers may see latency issues, 500 errors or a delay of data on:
SparkPost App (webUI)
Events API
Message injection and outbound message delivery are not impacted - all messages are flowing as expected. Webhook events are also not impacted.
Note: This issue does not impact our SparkPost customers hosted in the EU.
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