Outage in SparkPost

Delays on Events API in EU

Resolved Minor
November 25, 2022 - Started almost 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

We are seeing delays in events being returned by the Events API in the EU. Currently there may be delays of up to 30 minutes before events are available in the API (and in the Events section of the UI).
Components affected
SparkPost Events API - EUROPE

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/25/2022 01:59PM

The backlog has been cleared and the Events API and UI are now showing events in a timely manner. The incident is resolved.

MONITORING almost 3 years ago - at 11/25/2022 11:56AM

A fix has been deployed and we are monitoring the situation. We are currently 28 minutes behind and expect to be current in approximately 4 hours.

IDENTIFIED almost 3 years ago - at 11/25/2022 10:53AM

We are still working on this. The backlog queue is draining but events are still delayed.

IDENTIFIED almost 3 years ago - at 11/25/2022 09:29AM

We are continuing to work on a fix for this issue. Events are currently delayed by around 45 minutes.

IDENTIFIED almost 3 years ago - at 11/25/2022 08:26AM

We are seeing delays in events being returned by the Events API in the EU. Currently there may be delays of up to 30 minutes before events are available in the API (and in the Events section of the UI).

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