Outage in SparkPost

Elevated error rates for some SparkPost customers injecting via SMTP in the US region.

Resolved Minor
June 28, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are experiencing an elevated level of SMTP errors for some SparkPost customers injecting using SMTP. Please retry any 4xx errors. Note: This issue does not impact our customers hosted in the EU. Note: Outbound message delivery is not impacted.
Components affected
SparkPost SMTP API - USA
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/28/2023 04:39PM

This incident has been resolved.

MONITORING over 1 year ago - at 06/28/2023 03:41PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 06/28/2023 03:17PM

We are experiencing an elevated level of SMTP errors for some SparkPost customers injecting using SMTP. Please retry any 4xx errors.

Note: This issue does not impact our customers hosted in the EU.
Note: Outbound message delivery is not impacted.

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