Outage in SparkPost

Metrics API experiencing slowness

Resolved Major
May 03, 2024 - Started 12 months ago - Lasted about 2 hours
Official incident page

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Outage Details

The Metrics API and WebUI are currently having higher than expected return times.
Components affected
SparkPost Metrics API - USA SparkPost Application - USA
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/03/2024 07:09PM

This incident has been resolved.

MONITORING 12 months ago - at 05/03/2024 05:48PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 months ago - at 05/03/2024 05:10PM

The Metrics API and WebUI are currently having higher than expected return times.

Latest SparkPost outages

Delay Processing Delays for March 26th - 29 days ago
Partial outage in MTA4 cluster - about 1 month ago
Outbound message delivery is delayed/slow for some SparkPost customers (EU hosted only) - about 2 months ago
Elevated error rates for some SparkPost customers injecting via SMTP in the US region. - 3 months ago
EU Delay in message processing - 3 months ago

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