Outage in SparkPost

Current Metrics Data not Available in US

Resolved Minor
May 21, 2024 - Started 6 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating an issue with current metrics data not being available in the US since 0800UTC.
Components affected
SparkPost Metrics API - USA SparkPost Application - USA
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/21/2024 07:32PM

All metrics data is current. This issue is resolved.

MONITORING 6 months ago - at 05/21/2024 06:25PM

We are continuing to process the backlogged metrics data however it is taking longer than expected. At current rates we expect to have all backlogged data processed NLT 2030 UTC. All metrics data for periods up to approximately 1630 UTC has been processed and is available via the API and Signals Analytics web application.

MONITORING 6 months ago - at 05/21/2024 03:32PM

A fix has been implemented for this issue and we are currently processing backlogged data. We currently estimate all data will be current by 1830UTC.

INVESTIGATING 6 months ago - at 05/21/2024 03:10PM

We are investigating an issue with current metrics data not being available in the US since 0800UTC.

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