Outage in SparkPost
Analytics/metrics dashboards are not loading or taking a long time to load for US accounts
Resolved MajorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 05/23/2024 11:11PM
This incident has been resolved.
MONITORING
over 1 year ago - at 05/23/2024 08:12PM
The Signals Reports and Metrics API are operational. Processes are running to load the backlog of data collected during this incident; customers will continue to see metrics data catch up over the next 3-5 hours.
MONITORING
over 1 year ago - at 05/23/2024 06:51PM
Some customers are reporting:
- Slow Signals Reports page load times and timeouts
- Errors on Metrics API
We are continuing to optimize the data processing services.
MONITORING
over 1 year ago - at 05/23/2024 05:12PM
A fix has been implemented and Signals Reports are now loading and the Metrics API is operational. A process to upload the backlog of event data collected since 10:00 UTC today is now running; it will take a number of hours to process before it is available to the Signals Reports and Metrics API.
IDENTIFIED
over 1 year ago - at 05/23/2024 02:16PM
We are continuing to work on a fix for this issue; all hands are on deck.
IDENTIFIED
over 1 year ago - at 05/23/2024 12:52PM
We are continuing to work on a fix for this issue.
IDENTIFIED
over 1 year ago - at 05/23/2024 12:37PM
We are continuing to work on a fix for this issue.
IDENTIFIED
over 1 year ago - at 05/23/2024 11:02AM
We are continuing to work on a fix for this issue.
IDENTIFIED
over 1 year ago - at 05/23/2024 10:07AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 1 year ago - at 05/23/2024 09:39AM
We are currently investigating this issue.
Latest SparkPost outages
Captcha error for login with password - 8 days ago
Outbound message delivery is delayed/slow for some SparkPost customers (EU hosted only) - 27 days ago
Data processing delays - about 1 month ago
Outbound message delivery to Yahoo is delayed/slow - 3 months ago
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