Unhealthy Host in Connection Pooler Load Balancer Affecting Projects in us-east-1

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

- we are still seeing elevated connection error rates for some customers

Some users are still seeing intermittent connectivity issues with Supvisor in us-east-1. The team is continuing to work on a fix.

- We are still seeing some connection timeouts for a few customers

- Our AWS health check failed and rebooted a Supavisor node
- This reboot caused some timeouts for new connections for some customer connection pools
- We have added resources to the cluster to prevent further node reboots
- Timeouts have subsided after ~45 minutes

We are performing some emergency maintenance on our connection pooler cluster in us-east-1.

New connections may timeout during this period.

Expected maintenance period is roughly 30 minutes.