Blip Portal [Low performance]

This incident has been resolved.

We haven't identified any new faults and will continue to monitor them.

We haven't identified any new faults and will continue to monitor them.

After executing the previous action, we noticed an improvement in the metrics and the application's response time is better.

We have again recorded error logs related to the Portal and Desk login.

As a way of mitigating the impact on the operation, we scaled the application.

We continue to investigate and analyze the information identified.

We are continuing to monitor for any further issues.

We identified the component that was showing the degradation and, after the intervention, we saw an improvement in the metrics and there were no more failures to login to the portal.

It may be necessary to update the page or clear the cache to ensure that it works.

We will continue to monitor the environment.

The issue has been identified and a fix is being implemented.

We are currently experiencing low performance on Blip Portal.

Impact:
Slowness when using Blip Portal.

Update:
Our support team is actively working on it.