Outage in Teachable

HMVP - MacOS Sequoia 15

Resolved Minor
September 23, 2024 - Started 12 days ago - Lasted 4 days
Official incident page

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Outage Details

For users on MacOS Sequoia 15, our video player is currently not working on Safari and Firefox. Our video host is investigating. While this issue is being addressed, users can access videos on Chrome, Edge, or Opera.
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 09/27/2024 01:58PM

This incident has been resolved.

IDENTIFIED 9 days ago - at 09/25/2024 05:20PM

Our video host has identified a solution to this issue that they are preparing to deploy. We expect to have a resolution soon.

IDENTIFIED 11 days ago - at 09/23/2024 09:39PM

Our video host has confirmed the issue is isolated to Safari 18 on MacOS 15 and is continuing to work towards a solution.

IDENTIFIED 12 days ago - at 09/23/2024 02:05PM

For users on MacOS Sequoia 15, our video player is currently not working on Safari and Firefox. Our video host is investigating. While this issue is being addressed, users can access videos on Chrome, Edge, or Opera.

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