Outage in TeamViewer

Disappearing device groups

Resolved Major

December 04, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently having an issue with disappearing device groups.

Components affected

TeamViewer Management Console TeamViewer Services

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 12/04/2024 12:50PM

This incident has been resolved.

MONITORING about 2 months ago - at 12/04/2024 12:30PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 12/04/2024 12:18PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 12/04/2024 12:01PM

We are currently having an issue with disappearing device groups.

Latest TeamViewer outages

Device groups issue - 4 days ago

Device groups issue - about 2 months ago

Remote Management - Backup Service - 2 months ago

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