Outage in TIBCO Cloud

TIBCO Cloud Integration - Develop and Integrate - AWS (US, EU, AU) - Impact on Hybrid Proxy (tibagent)

Resolved Minor
November 19, 2022 - Started about 2 years ago - Lasted 14 minutes
Official incident page

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Outage Details

Please be advised that TIBCO Cloud Integration - Develop (Flogo) and Integrate (BusinessWorks™) customers will experience an issue with applications using hybrid connectivity (tibagent/tibtunnel) only if the customer has whitelisted TIBCO Cloud DNS (listed below) on their firewall for outbound traffic. https://integration.cloud.tibco.com/docs/#tci/getstarted/reference/whitelisting.html?Highlight=whitelist The TIBCO team is engaged and working on this with priority. We are committed to providing you with follow-up updates through the Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.
Components affected
TIBCO Cloud BusinessWorks™ TIBCO Cloud Flogo®
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/19/2022 08:26PM

The issue can be resolved by whitelisting, in the customer’s firewall, additional URLs for outgoing calls:

US-West-2 Region:
*-tun.cloud.tibcoapps.com
US-East-1 Region:
*-tun.us-east-1.cloud.tibcoapps.com
EU-West-1 Region:
*-tun.eu-west-1.cloud.tibcoapps.com
AP-Southeast-2 Region:
*-tun.ap-southeast-2.cloud.tibcoapps.com

Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

INVESTIGATING about 2 years ago - at 11/19/2022 08:20PM

Please be advised that TIBCO Cloud Integration - Develop (Flogo) and Integrate (BusinessWorks™) customers will experience an issue with applications using hybrid connectivity (tibagent/tibtunnel) only if the customer has whitelisted TIBCO Cloud DNS (listed below) on their firewall for outbound traffic.

https://integration.cloud.tibco.com/docs/#tci/getstarted/reference/whitelisting.html?Highlight=whitelist

The TIBCO team is engaged and working on this with priority. We are committed to providing you with follow-up updates through the Status page as soon as we have more information.

Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

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