Outage in Trimble MEP Cloud

Accubid Anywhere Degraded Performance

Resolved Minor
April 06, 2023 - Started over 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

We are experiencing a performance degradation for your Trimble MEP product. Some Users may be experiencing issues with Resolving their takeoffs. Our engineering team is working hard to resolve the issue. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will notify you as soon as the issue has been resolved and access to your Trimble MEP product has been restored. Thank You, MEP SupportOps
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/06/2023 09:16PM

The issue with your Trimble MEP product has been resolved. If you have any questions, please feel free to contact our support team at mepsupport@trimble.com.

As a reminder, you can always see the up-to-date status of all Trimble MEP products at https://www.trimblemep.cloud/.

We again apologize for the inconvenience.

MONITORING over 2 years ago - at 04/06/2023 07:36PM

The issue with your Trimble MEP product has been resolved. We will continue to monitor the systems performance.
If you have any questions, please feel free to contact our support team at mepsupport@trimble.com.

As a reminder, you can always see the up-to-date status of all Trimble MEP products at https://www.trimblemep.cloud/.

We again apologize for the inconvenience.

Thank You,
MEP SupportOps

IDENTIFIED over 2 years ago - at 04/06/2023 07:21PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 04/06/2023 06:37PM

We are experiencing a performance degradation for your Trimble MEP product. Some Users may be experiencing issues with Resolving their takeoffs.

Our engineering team is working hard to resolve the issue. Please monitor https://www.trimblemep.cloud/ for updates on availability.

We apologize for the inconvenience. We will notify you as soon as the issue has been resolved and access to your Trimble MEP product has been restored.

Thank You,

MEP SupportOps

INVESTIGATING over 2 years ago - at 04/06/2023 04:45PM

We are again experiencing a performance degradation for your Trimble MEP product. Some Users may be experiencing issues with Resolving their takeoffs.

Our engineering team is working hard to resolve the issue. Please monitor https://www.trimblemep.cloud/ for updates on availability.

We apologize for the inconvenience. We will notify you as soon as the issue has been resolved and access to your Trimble MEP product has been restored.

Thank You,

MEP SupportOps

MONITORING over 2 years ago - at 04/06/2023 04:31PM

We are continuing to monitor the systems performance.

As a reminder, you can always see the up-to-date status of all Trimble MEP products at https://www.trimblemep.cloud/.

We again apologize for the inconvenience.

Thank You,

MEP SupportOps

MONITORING over 2 years ago - at 04/06/2023 04:01PM

The issue with your Trimble MEP product has been resolved. We will continue to monitor the systems performance.
If you have any questions, please feel free to contact our support team at mepsupport@trimble.com.

As a reminder, you can always see the up-to-date status of all Trimble MEP products at https://www.trimblemep.cloud/.

We again apologize for the inconvenience.

Thank You,

MEP SupportOps

IDENTIFIED over 2 years ago - at 04/06/2023 03:51PM

We have identified the issue with your Trimble MEP product. We are working hard to get you back online as soon as possible.

Remember that you can get up-to-the-minute status information at https://www.trimblemep.cloud.

Again, we apologize for the inconvenience.

Thank You,

MEP SupportOps

INVESTIGATING over 2 years ago - at 04/06/2023 03:35PM

We are experiencing a performance degradation for your Trimble MEP product. Some Users may be experiencing issues with Resolving their takeoffs.

Our engineering team is working hard to resolve the issue. Please monitor https://www.trimblemep.cloud/ for updates on availability.

We apologize for the inconvenience. We will notify you as soon as the issue has been resolved and access to your Trimble MEP product has been restored.

Thank You,

MEP SupportOps

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