Outage in TriumphPay

Issues with Carrier Portal and submitting documents

Resolved Major
November 19, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue where users are unable to upload documents to the carrier portal. This is impacting both the web and mobile versions.
Components affected
TriumphPay Website
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/19/2024 08:45PM

Issue has been resolved. Service has returned to normal.

INVESTIGATING about 1 month ago - at 11/19/2024 07:25PM

We are currently investigating an issue where users are unable to upload documents to the carrier portal. This is impacting both the web and mobile versions.

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