Outage in Twilio
Issues to Get Prompt Responses From Twilio Support Chats or Issues Connecting to Twilio Live Chat Support
Resolved Minor
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Outage Details
Components affected
Twilio Customer Support CenterLatest Updates ( sorted recent to last )
We have fully investigated the Flex issue with Twilio agents triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
We are investigating issues with live chat on Twilio support. We expect to provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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