Outage in Twilio

SMS Delivery Failures to Turkcell and Avea Networks in Turkey

Resolved Minor
July 04, 2024 - Started 4 days ago - Lasted about 9 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays and failures to Turkcell and Avea networks in Turkey. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 07/04/2024 11:20AM

We are no longer experiencing SMS delivery delays when sending messages to Turkcell and Avea networks in Turkey. This incident has been resolved.

MONITORING 4 days ago - at 07/04/2024 09:26AM

We are observing successful SMS deliveries to Turkcell and Avea networks in Turkey. Our engineers are working with our carrier partner to resolve the issue. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 days ago - at 07/04/2024 05:34AM

We continue to experience SMS delivery failures to Turkcell and Avea networks in Turkey. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 4 days ago - at 07/04/2024 03:48AM

We continue to experience SMS delivery failures to Turkcell and Avea networks in Turkey. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 days ago - at 07/04/2024 02:43AM

We are experiencing SMS delivery failures to Turkcell and Avea networks in Turkey. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 4 days ago - at 07/04/2024 02:38AM

We are experiencing SMS delivery delays and failures to Turkcell and Avea networks in Turkey. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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