Outage in Twilio

SMS Delivery Delays to Africell Network in Sierra Leone

Resolved Minor
December 21, 2024 - Started about 15 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 12/21/2024 08:24PM

We are no longer experiencing SMS delivery delays when sending messages to Africell Network in Sierra Leone. This incident has been resolved.

MONITORING about 13 hours ago - at 12/21/2024 06:24PM

We are observing recovery in SMS delivery delays when sending messages to Africell Network in Sierra Leone. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 14 hours ago - at 12/21/2024 06:13PM

We continue experiencing SMS delivery delays when sending messages to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 12/21/2024 05:13PM

We are experiencing SMS delivery delays when sending messages to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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