Outage in Typeform

Typeform Follow-Ups - Unavailable - Follow-Up emails are not received.

Resolved Major
July 30, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an interruption impacting our Follow-Ups. Users expecting to receive Respondent or Self Follow-Up notifications may be impacted. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 782867 | TYP-TU-16708
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 07/30/2024 07:53PM

We are glad to inform you that the fix has been implemented and the incident is resolved. Respondent and Self Follow-Up emails were delayed temporarily and these messages have now been delivered.

New Follow-Up messages are being delivered as expected.

We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

IDENTIFIED about 2 months ago - at 07/30/2024 07:29PM

We are working on resolving the issue impacting our Follow-Up notifications with high priority.

We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

IDENTIFIED about 2 months ago - at 07/30/2024 06:47PM

We are working on resolving the issue impacting our Follow-Up notifications with high priority.

We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

IDENTIFIED about 2 months ago - at 07/30/2024 06:10PM

We have identified an interruption impacting our Follow-Ups. Users expecting to receive Respondent or Self Follow-Up notifications may be impacted. We are working on a resolution with high priority.

Next update in ~30 minutes or as soon as it's available.

REF: ZD 782867 | TYP-TU-16708

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