Outage in Uscreen

Slow loading and 500 errors

Resolved Minor
July 31, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Our team is currently investigating slow loading of storefronts and 500 errors on the Admin portal.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 07/31/2024 02:08PM

We’ve resolved the ongoing issues. We appreciate your patience while our team worked on this.

MONITORING about 2 months ago - at 07/31/2024 01:40PM

We’ve deployed a fix, and we’re already noticing performance improvements. Our team will continue to monitor the situation closely.

IDENTIFIED about 2 months ago - at 07/31/2024 01:34PM

Our team has identified the root cause of the errors and is actively working on deploying a solution.

INVESTIGATING about 2 months ago - at 07/31/2024 01:12PM

Our team is currently investigating slow loading of storefronts and 500 errors on the Admin portal.

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