Outage in USG Services

GeorgiaFIRST Financials and Augusta University Financials

Resolved Major
October 30, 2024 - Started about 2 months ago - Lasted 1 day
Official incident page

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Outage Details

Information Technology Services (ITS) is currently investigating reports of issues with access to GeorgiaFIRST Financials and Augusta University Financials. Affected users may be experiencing problems with access. Additional information will be posted here as it becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/31/2024 06:32PM

After monitoring for stability, the GeorgiaFIRST Financials (FPROD) and Augusta University Financials (AUFPROD) services have remained stable. The system should continue operating normally.

In the event that you experience any further issues, please contact the ITS Helpdesk at Helpdesk@usg.edu and 706-583-2001.

MONITORING about 2 months ago - at 10/30/2024 08:12PM

GeorgiaFIRST Financials (FPROD) and Augusta University Financials (AUFPROD) services has been restored, and should now be back up. Information Technology Services (ITS) will continue monitoring for stability again.

If you are still experiencing issues with access to GeorgiaFIRST Financials and Augusta University Financials, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

IDENTIFIED about 2 months ago - at 10/30/2024 05:16PM

Information Technology Services (ITS) is currently investigating reports of issues with access to GeorgiaFIRST Financials and Augusta University Financials. Affected users may be experiencing problems with access. Additional information will be posted here as it becomes available.

MONITORING about 2 months ago - at 10/30/2024 04:35PM

GeorgiaFIRST Financials (FPROD) and Augusta University Financials (AUFPROD) services has been restored, and should now be back up. Information Technology Services (ITS) will continue monitoring for stability.

If you are still experiencing issues with access to GeorgiaFIRST Financials and Augusta University Financials, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

INVESTIGATING about 2 months ago - at 10/30/2024 02:20PM

Information Technology Services (ITS) is currently investigating reports of issues with access to GeorgiaFIRST Financials and Augusta University Financials. Affected users may be experiencing problems with access. Additional information will be posted here as it becomes available.

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